Privacy Policy

Immersive Cast Co., Ltd. (hereinafter referred to as the "Company") establishes and discloses the following Privacy Policy in accordance with relevant laws and regulations, including the Act on Promotion of Information and Communications Network Utilization and Information Protection and the Personal Information Protection Act. To protect users' personal information and ensure prompt and smooth handling of related complaints, the Company ensures that the Company processes personal information for the following purposes.

Article 1 (Purpose of Personal Information Processing)

The Company processes personal information for the following purposes. The personal information being processed will not be used for any purposes other than those listed below. If the purpose of use changes, the Company will take necessary measures, including obtaining separate consent, as required by law.

1. Membership Registration and Management: Identification and authentication for membership services, maintenance and management of membership status, prevention of unauthorized use of services, confirmation of consent from legal representatives when processing personal information of children under the age of 14, various notifications and notices, complaint handling, etc.
2. Service Provision: Content provision, purchase and payment, product delivery, or invoice dispatch.
3. Marketing and Advertising: Development of new services (products) and provision of customized services, provision of event and promotional information and participation opportunities, and measurement of access frequency or statistics on member service use.

Article 2 (Processing and Retention Period of Personal Information)

1. The Company processes and retains personal information within the retention and use period stipulated by law or agreed upon by the data subject at the time of collection.
2. The processing and retention periods for each personal information are as follows:
   • Membership Registration and Management: Until membership withdrawal. However, in the following cases, until the end of the relevant reason:
     • If an investigation or inquiry is underway due to a violation of relevant laws and regulations, until the investigation or inquiry is concluded.
     • If any creditor-debtor relationship exists due to service use, until the settlement of the relevant creditor-debtor relationship.
   • Provision of Goods or Services: Until the completion of the provision of goods or services and the completion of payment or settlement.

Article 3 (Processed Personal Information)

The Company processes the following personal information:

1. Membership Registration and Management
   • Required: Email address, password, nickname, profile photo
   • Optional: Date of birth, gender
2. Information generated during service use
   • Service usage records, access logs, cookies, access IP information, payment records, device information (model name, OS version, device identification number, etc.)

Article 4 (Deletion of Personal Information)

1. The Company will destroy personal information without delay when it becomes unnecessary, such as when the retention period expires or the processing purpose is achieved.
2. Destruction Procedures and Methods:
   • Destruction Procedures: User-entered information is transferred to a separate database (or, in the case of paper, a separate document) after the purpose has been achieved and stored for a certain period of time or immediately destroyed in accordance with internal policies and other relevant laws.
   • Destruction Methods: Information in electronic file format is destroyed using a technical method that renders the records unrecoverable.

Article 5 (Provision of Personal Information to Third Parties)

The Company processes users' personal information only within the scope specified in Article 1 (Purpose of Processing Personal Information). Personal information is provided to third parties only when required by Articles 17 and 18 of the Personal Information Protection Act, such as with the user's consent or special provisions of law.

Article 6 (Rights of Users and Legal Representatives and How to Exercise Them)

1. Users may exercise their rights to the Company at any time, including requesting access to, correction of, deletion of, or suspension of processing of their personal information.
2. You may exercise your rights under Paragraph 1 by contacting the Company in writing, by phone, by email, or by facsimile (fax), and the Company will take action without delay.

Article 7 (Measures to Ensure the Security of Personal Information)

The Company takes the following measures to ensure the security of personal information:

1. Administrative Measures: Establishment and implementation of an internal management plan, regular employee training, etc.
2. Technical Measures: Access control for personal information processing systems, installation of an access control system, encryption of unique identification information, installation of security programs
3. Physical Measures: Access control to computer rooms, data storage rooms, etc.

Article 8 (Personal Information Protection Officer)

The Company has designated a Personal Information Protection Officer as follows to oversee all personal information processing tasks and to handle complaints and provide remedies to data subjects related to personal information processing:

• Personal Information Protection Officer
• Name: Janghee Han
• Email: support@emots.app

Article 9 (Changes to the Personal Information Processing Policy)

This Personal Information Processing Policy takes effect on December 3, 2025.